SHIPPING CHARGES
UR Marketing Sdn. Bhd. delivery will only be limited to specific postcode and Melaka delivery only.
UR Marketing Sdn. Bhd. charges a standard shipping and handling fee based on the order value.
| Distance | Shipping and handling fees |
|---|---|
| Less than 10 km | RM9 |
| More than 10 km | RM9 + RM1/km |
These conditions are subject to change by the management.
There will be STRICTLY NO REFUNDS for any shipping & handling charges.
We deliver your purchased products within the shortest time possible. All orders are processed as soon as the transaction is confirmed. All orders are delivered by our rider on Monday to Friday, excluding weekends and public holidays.
STANDARD DELIVERY LEAD TIME
Confirmed orders will be shipped out from our warehouse within 1 – 3 business day(s) if they are placed before 12:00 pm, Monday to Friday, excluding public holidays.
Aside from public holidays, orders placed on Saturday after 12:00 pm and over the weekend will be processed on the following Monday and shipped out from our warehouse within 1 – 3 business day(s).
Delivery ETA (Expected Time of Arrival) for postcode area listed: 1 – 2 working days for your order to arrive.
SELF-COLLECTION
- All orders chosen to be delivered using the self-collection method will not be charged any shipping or handling fees.
- The expected process time for all self-collection order will be within the range of 1 working days after the order has been placed successfully and payment has been confirmed.
- When your order has successfully processed, you will be notified via email.
- You are required to keep and bring along your confirmation email when you want to collect the order at the Dking Melaka store. Both softcopy or a printed copy can be accepted for verification purposes.
- In the event where the purchaser is not able to visit the Dking Melaka store to collect the order, then the purchaser can entrust family members or friends to collect the order, as long as the entrusted person can present the confirmation email to a Dking Melaka team member at the premise.
EN 
MS